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The Natural Gas industry in Tasmania is highly regulated with many controls and standards in place to ensure your safety. Prior to making gas available, Powerco rigorously tests all its pipelines in your neighbourhood to ensure compliance and safe operation. Natural Gas leaks If you damage a pipe or you smell gas in the street or on your property before or including the meter, you should call 180 2111 immediately from a safe location. If however, you believe the leak to be after the meter on a section of pipe work connecting your appliances, or on the appliance itself, you should turn off gas meter then contact a licensed gasfitter to rectify the problem. If you smell gas inside your home: > | Turn OFF all appliances and pilot lights; | > | Turn OFF the supply at the gas meter; | > | Open all doors and windows for ventilation; | > | If the smell of gas remains after turning off the gas meter contact 180 2111 immediately from a safe location and evacuate the property; | > | If the smell of gas stops contact your licensed gas fitter to repair the escape of gas on your installation and relight your appliances; | > | If you suspect a gas leak, do not use a naked flame or other ignition source (ignition sources include light switches, power points, mobile phones, pagers and cigarettes); | > | Do not operate electrical equipment in the vicinity of a gas leak. If the lights are on, leave them on. Isolate power at the main switchboard; | > | Call 000 in the event of an emergency; |
Loss of supply If it appears that gas has stopped and one or more appliances do not work first please check to see if any other appliances are affected. If those appliance(s) still operate contact your licensed gas fitter to attend to the problem. If all appliances appear to be affected first check your gas meter control valve to ensure this has not been turned off. If the valve is still open then you need to contact 180 2111 for assistance.
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